Case study · 2024–2025
Rebuilding the brand from the inside.
How we worked with a 200-person enterprise SaaS through a 14-month brand + product rebuild. Outcome: 38% increase in inbound, 14% bump in close rates.
What the client asked for.
A B2B SaaS company nine years old, hitting the ceiling of their original positioning. They needed a new brand voice, new visual system, and a re-architected website to support the next phase of growth without losing the customers who knew them as they were.
- Rebrand from internal-IT-tool to platform-of-record positioning
- Website rebuild + design system rollout
- New brand voice + content style guide
- In-product copy refresh across 200+ surfaces
How we worked
Outcomes
- +38%
- inbound demos / month
- +14%
- sales close rate
- -22%
- cost-per-acquisition
- $8.4M
- incremental ARR · year 1
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- Office123 Main St, Newtown, CT
Common questions
More questions
How do we start?+
Send a brief. We reply with a yes, a no, or a question. No discovery calls.
How much does it cost?+
Project-based. Fixed price after we read the brief. No hourly billing.
What's your turnaround?+
Most projects ship in 2-6 weeks. Rush jobs cost 1.5x and ship in days.
Do you take small jobs?+
Yes. We just charge enough to make them worth our time.