The reader-first frame
How professional writers think about the reader before writing a word — and the doc anti-patterns everyone falls into.
Cohort 14 starts Feb 10 · 22 seats left
A cohort-based course for engineers and PMs who want to write docs people actually read. Live sessions, weekly assignments, 1:1 feedback from working documentation leads.
Twenty-two of forty seats left. The teaching team is sized to the cohort, so when the seats go the doors close until June.
Two live sessions a week (recorded), one assignment with real feedback, and a portfolio piece from your actual work.
How professional writers think about the reader before writing a word — and the doc anti-patterns everyone falls into.
Drafting a doc people can read in 30 seconds and come back to in six months.
The framework for knowing which doc you're writing — and why blending them is where most docs go wrong.
What makes a sample useful, when a diagram earns its place, and tools that don't fight you.
Friendly without chatty, authoritative without cold. Building a docs voice your whole team can write in.
The cuts that take a draft from "fine" to "publishable." Pair-editing practice with your cohort.
Docs systems that don't rot: reviews, ownership models, deprecation. The week managers thank us for.
You present a rewritten doc from your actual job and get whole-class feedback. This is the piece you ship at work.

I've spent ten years leading documentation at developer-platform companies — the kind whose docs you end up on at 1am when something is broken. This course is the playbook I wish someone had handed me in year one.
Tuesday and Thursday, one hour each, always recorded and posted within 24 hours. Most students attend about two-thirds live.
Each week you rewrite something from your actual job — no toy exercises. Expect three to four focused hours.
Written feedback on every assignment from the teaching team, plus a 1:1 portfolio review in the final fortnight.
Lifetime access to the alumni Slack — where docs leads swap reviews, job leads, and style-guide wars, indefinitely.
Cohort 14 · February 10 – April 4 · 22 seats left. Every tier carries the 90-day guarantee.
Take the course, do the assignments, and give it ninety days at your actual job. If your writing has not measurably improved — fewer review comments, faster drafts, docs your team reuses — email us and we refund the fee in full.
The one condition is the work: the guarantee assumes the eight assignments were submitted. It exists so that price is never the reason someone talks themselves out of getting better at this.
“Changed how I think about every doc I write — my PRs get half the review comments now. I came in not knowing what good looked like and left with a portfolio piece my company actually published.”
Yes — the examples are technical (APIs, infra, dev tools). PMs at technical companies do great; pure-marketing writers usually find it too advanced.
Everything is recorded and posted within 24 hours, and the cohort Slack picks up the discussion. Most students attend 50–70% live.
Finish the course, do the assignments, and if it didn't move the needle on your writing within 90 days — full refund, no argument.
Every cohort is 30–40% company-funded. We provide a stipend-justification template and proper invoicing.
The cohort. Deadlines and feedback are the product; the videos alone are just very good videos. Self-paced exists for the genuinely time-zoned-out.
Five to six hours all-in: two live hours, three to four on the assignment. Week 8 is lighter — it's your presentation.

22 seats left. The next cohort after this one starts in June — your docs can't wait that long.
Not sure it's the right fit? Say what you write and for whom — we answer every question within one business day, honestly.