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Licensed · Insured · Family-run since 1997

Hot water back in two hours — or we're at the wrong house.

Family-run plumbing and heating service across Greater Perth — emergency repairs, installations, and annual servicing since 1997.

Licensed & insured
24/7 emergency
Free quotes
12-month guarantee
01Track recordFamily-run since 1997
27
Years in business
5,000++
Jobs completed
4.9
From 1,284 reviews
24h
Quote turnaround
02ServicesSame-week scheduling

What we cover

From quick fixes to full installs — one crew, one invoice.

01

Repairs

Diagnostics + same-visit fixes for most issues. Parts stocked on the van.

02

Installations

New units, fixtures, and full-system installs, quoted fixed before work starts.

03

Maintenance

Annual tune-ups so things keep humming — and small problems stay small.

04

Emergency

24/7 callout for urgent breakdowns. 1-hour response inside the metro area.

Rate card

What the common jobs cost

Real prices for the work we do most. Anything not listed gets a written quote before a tool comes out of the van — and the quote is what you pay.

Getting us there

  • Standard call-out
    Mon–Fri, 7–6 · Credited against the job if you proceed
    $95
  • Evening or weekend call-out
    After 18:00 + Sat · Booked, not emergency
    $145
  • Emergency call-out
    1-hour response · Any hour, any day, including holidays
    $225
  • Labour after the first hour
    Billed in 30 min · One rate for every trade on the van
    $110 / hr

Jobs we do every week

  • Tap or mixer replacement
    1 hr · Supply your own or ours at trade + 10%
    from $180
  • Toilet replacement
    2–3 hrs · Includes taking the old one away
    from $340
  • Blocked drain, jetted
    1–2 hrs · Camera survey included if it recurs
    from $260
  • Consumer unit upgrade
    Half day · Certificate lodged with building control
    from $780
  • Socket or light fitting
    45 min · Two or more on the same visit: $95 each
    from $130
  • Boiler service + safety check
    1 hr · Certificate issued the same day
    $145

Bigger work, indicative

  • Bathroom refit, standard
    7–10 days · Everything but tiles and the suite
    from $7,500
  • Full re-pipe, three-bed
    4–5 days · Copper, pressure-tested, walls made good
    from $6,200
  • Rewire, three-bed
    5–8 days · Includes new consumer unit and certification
    from $8,400
  • Annual maintenance plan
    Rolling · Two visits a year, priority booking, no call-out fee
    $28 / month

Parts are charged at trade cost plus 10% and itemised on the invoice. If we open something up and the job changes, we stop, explain and re-quote — nothing gets done on a nod.

03Quote before work

How it works

  1. Tell us the job

    Form or phone. You get a written quote within 24 hours — free, no obligation.

  2. Book a slot

    Pick a time that works. Most jobs are scheduled inside the same week.

  3. Done right

    On-time arrival, tidy work, the price we quoted. 12-month workmanship guarantee.

Written quotes only

Honest, upfront pricing

No hidden fees. Quote signed before any work starts — if we hit something unexpected, we stop and re-quote.

Call-out

$95
  • On-site diagnosis
  • Written quote
  • No-obligation walkaway
Most jobs

Standard job

From $295
  • Diagnosis, parts + labour
  • 12-month workmanship guarantee
  • Same-week scheduling
  • Clean-up included

Emergency

+50%
  • 24/7 callout, 1-hour response
  • Same guarantee
  • Same crew you booked

What our customers say

4.9·1,284 reviews
5 out of 5 stars
Showed up on time, fixed it the first visit, charged what they quoted.
D
Dave R.
Homeowner
5 out of 5 stars
Friendly team, no upsell pressure. Will absolutely call again.
P
Priya K.
Property manager
5 out of 5 stars
Honest quote, careful work, left the place spotless.
M
Marco S.
Business owner
04Straight answers

Frequently asked

How fast can you come out?+

Most jobs are scheduled within the same week. Emergencies are handled 24/7 with a 1-hour response window.

Are quotes really free?+

Yes. The $95 call-out covers diagnosis and a written quote, and is credited against the job if you proceed.

Do you guarantee your work?+

Every job carries a 12-month workmanship guarantee. If anything we touched fails in that window, we come back free.

Are you licensed and insured?+

Fully licensed and insured to $2M public liability. Certificates on request.

Licensed technician working on a wall panel

Got a job that needs doing?

Same-week scheduling, fixed-price quote, 12-month guarantee.

Licensed · Insured · Family-run since 1997
Hours

When we answer the phone

The office keeps normal hours. The emergency line does not — it rings a person, not a machine, at any hour of any day.

HoursChecking
Office + booked jobs
07:00 – 18:00Quotes go out within 24 hours
Saturday jobs
08:00 – 14:00Booked in advance, weekend rate
Sunday
ClosedEmergency line only
Emergency line
00:00 – 23:591-hour response inside the metro

The emergency line runs through every public holiday, Christmas included, at the emergency rate. Booked work pauses for two weeks from Christmas Eve.

Request a free quote

Tell us about the job — we'll get back within one business day.

  • Phone
    (08) 9242 0117
  • Email
    service@pattersonplumbing.com.au
  • Address
    17/220 Walcott St, Mount Lawley WA 6050
  • Hours
    Mon–Sat · 24/7 emergency callouts